Personal Information We Collect:
When you visit the Site, we may automatically collect the following types of information through our Services:
- “Personal Information” such as your name, email address, phone number, shipping address, billing address, payment information (including credit card numbers, email address, and phone number), purchase or browsing history, and other information that can be used to identify and contact you directly.
- “Device Information” which is information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org .
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
How do we use your personal information?
We may use your personal information for the following purposes:
- We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
- Communicating with you;
- Screening our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, providing you with information or advertising relating to our products or services.
- To send you updates and communications about our products and services or other promotional communications, such as newsletters, emails, SMS/MMS or special offers or share your information with our marketing advisors so that they can send you promotional offers through these means. You may unsubscribe from the Service at any time. Click the unsubscribe link in any SMS to cancel. You will receive a one-time unsubscribe confirmation SMS. No other messages will be sent to your mobile device unless you have initiated them.
- To send you notifications related to your orders. These may include order confirmations, invoices, or customer service notifications. We may also send you other types of communications such as emails or SMS/MMS informing you that the Site is temporarily down or that a product shipment is delayed or that there are policy changes or updates, etc.
- We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing Your Personal Information
We share your personal information with third parties to help us use your personal information, as described above. For example, we use Shopify to power our online store - you can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy . We also use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/ . You can also opt out of Google Analytics here: https://support.google.com/analytics/answer/9450800?hl=fr&ref_topic=2919631&sjid=463243433051217914-NC
You understand and agree that we may share the above information with our affiliates and related entities and third-party service providers for business purposes.
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
The above excludes the opt-in data and consent of the text message sender; this information will not be shared with any third party.
Behavioral Advertising
As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You can opt out of targeted advertising using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
You can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: https://optout.aboutads.info/?c=2&lang=EN
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browsing
Your Rights
You have the right to request access, correction, confirmation, deletion, opt-out of the sale of your personal information, and opt-out of tracking rights for targeted advertising purposes.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information provided below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data Retention
When you place an order through the Site, we will maintain your order information for our records unless and until you ask us to delete this information.
In addition, we retain the personal data we receive as described in this Privacy Policy for as long as you use our services or pursue legitimate business purposes.
We take reasonable steps to protect your personal data from intrusion. However, there is no guarantee that data transmitted will be completely secure. Therefore, you transmit information to us at your own risk.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
Minors
The Site is not intended for persons under the age of 18.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at infos@paelora.com.